Instructional Design and Leadership Development (IDLD)Creatives — Terms of Service

1. Acceptance

By purchasing or using any IDLD Creatives product, you agree to these Terms of Service.

2. Products & License

All products, including courses, videos, templates, workbooks, and slide decks, are licensed—not sold—for your personal, non-commercial use only. Licenses are non-transferable, non-exclusive, and revocable if these Terms are violated. One-time purchases include a perpetual license to the purchased version. Subscription products are accessible only while your subscription remains active.

3. Accounts

You’re responsible for keeping your login credentials secure and for all activity under your account.

4. Payments & Subscriptions

Prices are as listed at checkout and may change for future purchases. Subscriptions automatically renew until canceled. You may cancel at any time to stop future billing. Access continues through the current paid subscription period. Taxes may apply where required.

5. No Refunds

Except where required by applicable law, all sales are final. No refunds, exchanges, or credits are offered on any product or subscription period, regardless of usage.

6. Prohibited Use

You may not copy, reproduce, distribute, modify, sublicense, resell, publicly display, or share any content except as expressly permitted. Unauthorized use may result in the immediate termination of your license and access without refund.

7. Intellectual Property

All content is owned by Lester Frederick and IDLD Creatives. Any third-party trademarks referenced remain the property of their respective owners.

8. Disclaimer & Liability

Content is provided for educational and informational purposes only and does not constitute legal, financial, business, or professional advice. Individual results vary, and no specific outcomes are guaranteed. To the fullest extent permitted by law, IDLD Creatives shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of its products or services.

9. Changes

We may update these Terms of Service at any time. Your continued use of our products or website constitutes acceptance of the revised terms.

10. Termination

We reserve the right to suspend or terminate access to any product or account if these Terms of Service are violated or if fraudulent or abusive activity is detected.

11. Privacy

We collect and use personal information, such as your name, email address, billing information, and payment details, to process purchases, provide access to products and services, communicate with you about your account, respond to inquiries, improve our website and offerings, and comply with legal obligations. Payment information is processed securely by our third-party payment providers and is not stored on our servers.

We may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance your experience. By using our website, you consent to the use of these technologies.

We do not sell your personal information. We may share your information with trusted service providers only as necessary to operate our business, such as payment processors, email service providers, website hosting providers, and analytics services. These providers may use your information only to perform services on our behalf.

We take reasonable measures to protect your personal information; however, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Governing Law

These Terms of Service are governed by the laws of the State of Florida, United States.

13. Acceptance of Terms.

Thanks for visiting the Instructional Technology & Performance Improvement, LLC By using this Website you agree to be bound by these “Terms of Use.” If you do not agree to the terms and conditions of this Terms of Use, please stop using the Instructional Technology & Performance Improvement, LLC. This Terms of Use may change at Instructional Technology & Performance Improvement, LLC’s sole discretion, without notice. Therefore, we suggest that you check this page often to stay aware of the Terms of Use.

14. Website Provided “As Is.”

You understand and agree that the Instructional Technology & Performance Improvement, LLC Website and all services and information provided on it are provided “As Is” and that Instructional Technology & Performance Improvement, LLC assumes no responsibility for the accuracy, timeliness, deletion or mis-delivery of any user communication, information, or configuration. You, and not Instructional Technology & Performance Improvement, LLC, are entirely responsible for all material that you post, transmit or otherwise make available through the Website. You acknowledge that Instructional Technology & Performance Improvement, LLC and its collaborators shall have the right (but not the obligation) in their sole discretion to refuse or remove any material that is available through the Website.

15. Indemnification.

You agree to indemnify and hold harmless Instructional Technology & Performance Improvement, LLC, and its subsidiaries, affiliates, officers, agents, and employees, from any claim or demand by any third party arising out of material you post, transmit or otherwise make available through the Website, your use of the Website, your connection to the Website, your violation of these Terms of Use, or your violation of any rights of another person or entity.